Susan is practical, energetic, fun and sees well beyond the fluff and glitter of sales. She knows how to lay it down straight and has always wanted only what is best for us. Her devotion to our happiness was and continues to be #1 on her priority list. We trust and adore her!
I was buying my first home, and found it VERY hard to get through all the hype and confusion. Going from open-house to open-house was taking up all my weekends and I had nothing to show for it after 3 months! Susan helped me put together a plan – taught me where to go, what to ask and (most importantly) how to RECOGNIZE what I was looking for when I saw it. I didn’t realize it, but the “diamond in the rough” in a good area is sometimes the best bet when you’re looking for a house. She understands the business – does all her homework on neighborhoods, property values and market potential (future value). She talked me out of a couple of places that I would have thought were perfect and stopped me from making some costly mistakes.
Once I found what I wanted, she brought me through the entire process – and things happen FAST after you put in the offer! She gave me a “crash course” and helped me with the inspection, handled the negotiations through the entire “purchase and sale” process and taught me about the whole mortgage selection process. She helped me find a great lawyer and even hosted the closing right in her office!
Susan helped me buy the perfect condo in Watertown. I was overwhelmed with the process of buying a home on my own, having been divorced. I interviewed several real estate agents before I chose her. I felt very comfortable with Susan. Her energy and enthusiasm motivated me. The day I found my place Susan was on vacation, but she was still available by phone, had talked me through a plan on making an offer, and had another real estate agent accompany me to the open house. She was with me through every step of the process. The home inspector and lawyer she collaborates with are top notch. Susan is a great advocate and I will use her again if I buy a new home.
We love our new home!
Susan has the most amazing trait in a real-estate broker: she genuinely cares about the well-being and happiness of her clients. I’ve worked with other brokers who smile a lot, but all they really care about is collecting commission. Susan will not let you buy a house that is not right for you. The only thing more impressive is her ability to close the deal on the perfect house. She has the experience and intuition to offer the right price, to negotiate aggressively, and to get her clients what they deserve. She has done it for four of my friends. She did it for me, too. I couldn’t be happier in my new home.
We might still be renting if it weren’t for Susan. We surely wouldn’t be in our dream house. She is the complete package: she knows the area like the back of her hand; she has amazing connections among other agents, lawyers and mortgage brokers (and they all love her); and she can see, and help you see, beyond curb appeal – whether that means seeing past the gimmicks on an overpriced property, or seeing the glorious potential in an affordable fixer-upper.
Most importantly, she is the person you want to help you through this life-changing experience, especially if you’re a first-time home buyer. We’ve been in our house for five years now and still hang out with her, because long ago she stopped being our broker and became our friend.
After years of city living, our dream was to move to a “country” home. With Susan’s expert guidance, we found something perfect—right near the intersection of routes 2 and 495—a commuter’s dream. She led us through all the steps—(selling our own home) dealing with brokers, paperwork, complications, lawyers, snags, etc. Susan helped us negotiate difficult interactions and even some potential ecological snafus/snags.
She was always available for consultations and supported us through some challenging maneuvers with brokers and environmentalists.
As sophisticated “city folk” with a fair amount of expertise, ourselves, in real estate, we would never have been successful in purchasing our beautiful home without Susan’s help. She is intelligent, insightful, has a great sense of timing, and has excellent people skills—all of which were critical to this home purchase.
Now, we relax surrounded by gardens and woods, while being only a short commute (by train or car) into Cambridge and Boston.
Susan was amazing. She not only knows the greater Boston market better than any broker I’ve ever met, but she really listened to my needs and helped me focus on just the right properties and neighborhoods. And because Susan only represents buyers, I never felt the pressure of getting into a particular property. I loved working with Susan and would highly recommend her to anyone buying real estate in greater Boston. We are thrilled with our home!!